My activity isn't in the list

  • Check it's in Strava first. Watches sometimes take a few minutes to sync.
  • Use refresh on the activity list.
  • Only recent activities are shown. Older runs can still be completed without an activity.

“Denied” or “error” after authorising

Try connecting again from Settings and make sure you select Authorize on Strava's page with all permissions ticked, as Verve needs to read your activities.

It keeps disconnecting

If you revoked Verve inside Strava's own settings, reconnect from Verve. If it still fails, contact your coach or [email protected].