Every survey has a status: Draft, Active, Paused or Completed. From the surveys list you can:

  • Pause an active survey to stop scheduled sends. Nothing is lost.
  • Resume a paused survey. The next send date is recalculated from the schedule.
  • Send now to send it to the audience immediately, regardless of the schedule. Useful after a race or a change of plan.

A one-off survey moves to Completed once sent. A recurring survey completes when it reaches its end date.