An invitation stays open until the client accepts it or you remove it.

Resend the email

  1. Open Coaching → Clients.
  2. Find the client with the Invited status.
  3. Open the row's actions and choose Resend invitation.

Ask the client to check their spam or promotions folder if the email doesn't arrive. The link in the newest email is the one to use.

Remove the invitation

From the same actions menu choose Remove invitation. The pending record is deleted and the link in the email stops working. You can invite the same address again later.