Clients

Invite a client

Send an email invitation with a package and price attached. The client sets a password and, for paid packages, pays you through Stripe.

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Resend or remove an invitation

When a client hasn’t accepted yet, you can send the email again or withdraw the invitation.

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Client statuses explained

What Invited, Active, Awaiting payment, Cancelling and Disabled mean, and what to do about each.

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The client record explained

Everything about one athlete in one place: calendar, activity feed, training assignments, subscription, programmes and progress.

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Add a note to a client’s activity feed

Keep coaching notes against a client so you have context next time you speak.

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Review a completed run

Open the run log to see the client’s rating and feedback, and Strava pace, distance and heart-rate data if connected.

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Review or edit a completed strength session

See the sets a client logged, add an exercise or note after the fact, or undo the completion so they can finish it.

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Change a client’s package

Move a client to a different package or price. What happens depends on whether the old and new packages are paid or free.

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Cancel or resume a client’s subscription

End a client’s paid subscription at the end of their billing period, or reverse a cancellation before it takes effect.

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Remove a client from your team

Disable a client’s access while keeping their training history.

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Track a client’s exercise progress

Charts on the client record show how their logged weights and reps change over time for each exercise.

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