Steps

  1. Open Coaching → Clients.
  2. Open the client's row actions and choose Remove client.
  3. Confirm.

What happens

  • Their status becomes Disabled and they can no longer see your team in their app.
  • If they had a paid subscription with you, cancel it first from their record so they're not charged again.
  • Their completed sessions, notes and messages are kept, so you can pick up where you left off if they return. Inviting the same email again reactivates them.