Packages and payments

Create a package

A package is what a client subscribes to: a name, a description and one or more prices. It syncs to Stripe automatically.

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Connect Stripe so you can be paid

Complete Stripe’s onboarding once, and client payments go straight to your bank account.

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How client payments work

What happens between inviting a client on a paid package and the money arriving in your bank.

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Why a client shows “Awaiting payment”

They’ve joined but haven’t completed checkout, or you moved them from free to paid. Here’s how to resolve it.

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“Billing could not be set up” on a client’s page

Stripe account creation failed for your team. Support can retry it in a minute.

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Package change rules

A quick reference for what happens to billing when you move a client between packages.

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