When you registered, Verve tried to create your Stripe account automatically. Occasionally that fails, usually because of a temporary Stripe issue or a detail that didn't validate.

What to do

  1. Open Support in the sidebar and let us know. We can retry the setup from our side straight away.
  2. Once it succeeds, open Settings → Payouts and complete the Stripe onboarding.

Clients on free packages are unaffected. Clients on paid packages can accept their invitation and will be able to pay once the account exists.