Awaiting payment means the client is on a paid package but there's no active subscription yet. Common reasons:
- They accepted the invitation but closed the checkout page before paying.
- You changed their package from free to paid.
- Your Stripe account wasn't ready when they accepted, so checkout wasn't available.
- Their subscription was cancelled and the period has ended.
How to resolve it
- Check Settings → Payouts shows your Stripe account as ready.
- Ask the client to open Billing in their app or on the web and select Checkout.
Once paid, their status updates to Active within a few seconds.