Steps

  1. Open Coaching → Chat.
  2. Choose the client in the conversation list on the left.
  3. Type your message and send.

Clients see messages in the Chat tab of the app and on the web, and get a push notification if they have it turned on. You'll see their replies here and in the mobile app.

Tip: Completed sessions and survey answers are posted into the conversation automatically, so you can reply to a client's feedback right where it appears.