Messaging & check-ins

Check-ins that run themselves. Conversations that stay attached to the work.

Most coaching happens between sessions. Verve keeps that conversation next to the training, sends the check-ins for you, and puts every answer where you will actually see it.

Verve gives personal trainers built-in client messaging, group chat, file sharing, polls, and automated one-off or recurring check-in surveys, with session feedback attached to the workout it is about.

The Verve client app on a phone

Chat that knows what you are talking about

Message a client one to one or start a group chat for a squad, a bootcamp or a challenge. Share files, run a quick poll, and when you review a session your feedback is posted into the conversation attached to that session.

  • One-to-one and group chat
  • Files, images and polls in any conversation
  • Session feedback linked to the run or strength session
  • Notifications on your phone through the coach app

Surveys on a schedule

Build a wellness check-in, an intake questionnaire or a monthly review once. Send it now, or set it to recur weekly or monthly. Conditional questions show follow-ups only when an earlier answer needs them.

Clients answer from their calendar on the day it is due. Responses are collected in one place per client, so you can see the trend rather than dig through messages.

Notes and statuses

Add a private note to a client record after a call or a session. Statuses show at a glance who is invited, active, awaiting payment or cancelling, so the roster tells you where to spend your attention.

Events for the things that are not sessions

Group classes, assessment days, races and social runs go on the calendar as events, so clients see them next to their training and nobody misses the Saturday session because it was only in a group chat.

Questions about messaging & check-ins

Can I message a group of clients at once?

Yes. Start a group chat with any set of clients, share files and run polls in it.

Can surveys be sent automatically?

Yes. Set a survey to recur weekly or monthly, pause it when needed, or send it immediately.

Can a survey ask follow-up questions?

Yes. Conditional questions appear only when an earlier answer calls for them.

Do I get notified on my phone?

Yes. Sign in as a coach in the Verve app and choose which notifications you receive.

Two weeks free. Full access. Set up your first client in an afternoon.